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When choosing a CRM we must put into perspective its price compared to the value it can deliver.

Marketing has a tremendous impact on business today. Not only does it determine whether you sell, but an effective marketing strategy could make the difference between success or failure.

Being part of the business world can be very dynamic. Every day you have to coordinate, organize and execute important tasks for your organization.

Managing a support team today goes far beyond responding to customer reports.

Customer service goes beyond being there for customers when they have a problem.

Generally, companies focus solely on having online agents who can answer messages and calls.

You've probably already faced the challenges of managing your company's IT services.

We know that we are in the era of hyperdigitization. This implies that companies must invest in technologies to stay ahead of the curve and provide quality services.

In your search for a ticketing software to improve your company's customer service, you will have already found several possibilities in the market.

The customer support department is one of the most crowded areas in any company.

In your search for digital solutions and implementation of IT operations management software, it is likely that you have already come across the option of hosting your services in the cloud or not.

The creation of service desks and various software for IT service management is prolific, but you're probably still wondering why your company needs a service desk.