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Discover how ServiceNow is transforming customer service through AI-powered workflows.

Uncover creative and high-impact ways that business leaders are using monday.com to facilitate strategic planning initiatives—from project roadmaps to resource allocation and risk analysis.

Discover how Freshservice's integration with collaborative platforms can accelerate incident response and improve team collaboration.

Unpack the differences and synergies between IT Asset Management (ITAM) and IT Operations Management (ITOM), and see how bringing these domains together delivers superior visibility, control, and cost savings.

Unpack the possibilities of custom automations in monday.com, providing business professionals and project managers with practical insights, common pitfalls, and innovative workflow ideas. This comprehensive guide is designed to help boost productivity and prevent automation missteps.

This post delves into practical strategies for maintaining a trustworthy Configuration Management Database (CMDB), including data cleansing, automated reconciliation, and governance policies.

Discover how to apply best practices in IT change management with Freshservice and optimize your processes for more secure and efficient transitions.

Discover how monday AI transforms daily work by automating tasks, optimizing decisions, and empowering teams—just as we showcased live at Puerto Rico Compra 2025.

Explore how a well-managed Configuration Management Database (CMDB) can turn IT operations into a strategic asset, enabling business leaders to make informed decisions. Learn practical ways to leverage CMDB for risk mitigation, compliance, and aligning IT with organizational goals.

Choosing the right process automation platform can significantly impact your organization's efficiency, productivity, and ability to scale.

Learn how to successfully implement monday.com across any team in your organization— avoid common pitfalls and ensure your team harnesses the full potential of monday.com to work more collaboratively, efficiently, and with greater agility.

Serving a global customer base brings unique challenges. Find out step by step how to deliver efficient, high-quality service in all languages with Freshdesk.