Blog

Uncover the financial and productivity pitfalls of inefficient business processes, with real-world examples. Learn how monday.com’s features can help businesses save money and resources by optimizing core workflows.

Discover how AI chatbots in Freshdesk are reshaping customer service: smarter self-service, higher agent productivity, and an improved experience in every interaction.

Discover how the Freshservice mobile app boosts IT team productivity, speeds up ticket resolution, and enables real-time collaboration.

Focusing on the evolving landscape of AI governance, this post outlines frameworks, ethical considerations, and compliance policies for managing AI-driven automation in ITSM environments.

Discover how AI in ITSM creates real value for your business. Learn the key metrics to measure ROI and efficiently optimize your automation initiatives.

Transform your helpdesk into a powerful collaboration hub. Discover how Freshdesk, integrated with leading collaboration and project management tools, can elevate your customer service experience.

Discover how AI-powered workflows can modernize and accelerate employee onboarding processes, reducing manual effort while improving consistency and overall experience.

Boost your ITSM with AI safely and strategically. Learn the keys to responsible adoption that will optimize and transform your processes.

Discover how automation turns IT audits into more efficient processes aligned with global standards, helping companies strengthen their compliance posture.

Discover how to turn data into decisions with Freshservice reports to optimize resources, detect trends, and boost the efficiency of your IT team.

Learn how low code is revolutionizing ITSM and helping companies optimize workflows and increase productivity without relying on developers.

Hybrid transformation requires new change management. Learn how to address it with automation and intelligent processes.