Blog

Worried about your call center efficiency?That’s a normal concern.

Did you know that there are different types of customer support?

Every company wants to receive feedback from its customers. And of course that feedback is expected to be positive, but even when it is not, it is still very important to receive it.

Every business is unique. No matter the industry, and even when there are many competitors there’s always something special that makes the difference.

Every tool needs metrics to let us know what we can improve.

Remote workers are the new “normal” workers.

It is no secret to anyone that we are living in a technological era where automations and process integrations are vital not only for companies but for each individual.

For a couple of months now, remote work and remote teams have become very common thanks to the current Covid-19 pandemic.

The current reality for any organization is very different from what it was six weeks ago.

Have you ever heard about time tracking? If you don't, keep reading this article so you can know why this will help you have a better understanding of your projects.

As a business owner in the world of cybersecurity, you have a difficult task.

In the current contingency, our prime recommendation is to use Privileged Access Management (PAM) and Endpoint Privilege Management (EPM).