Live Chat and AI Chatbots can be combined to provide you with an excellent conversion tool as well as a great customer service resource. Read on and learn more about this effective integration.
AI Chatbots: Boost your Live Chat through Artificial Intelligence
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Are you carrying out a proper Configuration Management? Here are 5 tips to help you get the most out of this ITIL process.
Know the Brute-force Attacks and the best ways to avoid them
While it is difficult to carry out successful brute-force attacks, trends indicate that they are becoming more feasible. Learn how to avoid them here.
ITIL and Agile: Is it possible to achieve a more agile ITSM?
Can ITIL be successfully combined with other practices? Read on and learn more about the advantages that the union between ITIL and Agile can bring you.
IT Team’s Productivity: Boost it to the max with these 5 tips
Continuous improvement should be one of the pillars of any organization. Learn the best way to increase the IT team's productivity in your organization with these effective strategies.
Asset Planning: Generating value through Service Management
Asset planning becomes easier when addressing it as service delivery. See how to do it here, and add value to your company.
Automation: Take advantage of all its benefits with the use of a software
Are there still areas of your organization that work with manual processes? Discover all the benefits that automation can bring to your business and maximize the competitiveness of your company.
Tenable.io: 7 reasons to upgrade to this vulnerability scanner
Looking for a new Vulnerability Management software? We give you 7 reasons why the powerful Tenable.io may become the ideal choice for your organization.
ITSec – SaaS: Security as a Service to shield your company
ITSec - SaaS has come to join the wave of services on demand to offer personalized approaches in digital security. Look here for more.
How to successfully integrate project management and service management
Discover in this post positive methods to assertively integrate project management and service management to improve your product offering.
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