Adopting an ITIL based Service Desk on Cloud. ITIL is the best known framework for IT operations and service management Best Practices
Advantages of adopting an ITIL service desk on Cloud
How to create a successful digital transformation strategy
In today’s marketplace, standing still is the fastest way to go backward. As technology continues to advance, companies must adapt and evolve to stay relevant. This is where the power […]
Benefits of Digital Transformation in the Business World
Learn the benefits of digital transformation and how it positively impacts operations and business culture.
Myths about digital transformation in organizations
There is a lot of talk about digital transformation in organizations today. This term is widely used to refer to any digital initiative undertaken in a company. This is regardless […]
Customer loyalty: What tools do you need to improve your numbers?
Do you want to increase your number of loyal customers? Find out how technology can help you achieve a better customer engagement strategy.
3 AI-powered CRMs to Boost Productivity
Discover the 3 AI-powered CRMs that have the potential to significantly improve your productivity and efficiency.
How to accomplish a Customer Service Culture
Customer service culture is the strategy that will align all the parts of your company for a better functioning. Know more about this here!
3 benefits of generative Artificial Intelligence in business
The digital transformation era turned Generative Artificial Intelligence into a fundamental pillar in the global business ecosystem. Particularly, the potential of this technology has been materialized this last time in […]
The Guide to Generative AI: Concepts, Applications, and Future
Learn the basics of Generative AI: explore its fundamentals, applications, future and its impact on business.
Cloud Computing Systems for Dummies: Differences, Advantages and Uses between IaaS, PaaS and SaaS
Although Cloud Computing systems are part of the ordinary day-to-day, the term itself is still confusing for some. This article clarifies its use and scope.
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