Over the years and with the arrival of the digital era, academic institutions have experienced many changes. One of the most relevant improvements is the new communication channels used by educators, students, […]
Importance of Help Desk Software for Academic Institutions
3 essential self-service tools to improve customer service
Customer service goes beyond being there for customers when they have a problem. It is also about giving them the tools and information they need to get solutions on their […]
Comparison table: 5 best ticketing software on the market
In your search for a ticketing software to improve your company’s customer service, you will have already found several possibilities in the market. Now, the most important thing when choosing […]
Ticketing System: 5 reasons why you need to invest in this type of solution
Have you heard about the Ticketing System but still don't feel like integrating it into your systems? Read on and find out why you should purchase one right now.