Improving teamwork is essential for employees to be more engaged and efficient. In fact, customer service teams with engaged employees have better customer interaction, higher productivity, better retention and 21% […]
Tips for improving customer support teamwork
Boost your employer brand with an ATS Software
If you’re like most HR professionals, you’re always looking for new ways to optimize your employer brand. Doing so is vital to attracting and retaining top talent, reducing turnover, and […]
Learn How to Optimize your Conversion Rate Step by Step
Did you know that only 3% of consumers convert on the first visit to an online store? The good news is that there are strategies you can use to improve […]
5 mistakes you should avoid to boost your employer branding
Employer branding is a key factor in attracting human talent. Nowadays, companies devote a large part of their resources to build an attractive corporate image that captures the attention of […]
Sales automation: 3 tasks you should stop doing manually
Did you know that salespeople can spend up to 40% of their time on administrative activities? This translates into less performance and fewer sales. If you want to avoid this and […]
Improve communication between your employees with help desk software
The success of companies depends in large part on their employees’ ability to communicate and collaborate effectively. However, if you have a remote team or your company is huge, it […]
Here’s what to avoid when managing IT projects in your company
Nowadays, companies depend more than ever on technology, which is why IT projects are becoming more and more necessary. Their proper management is vital to meet those goals set in […]
What is customer orientation and why is it important for your company?
The oversupply in the 21st-century business scenario has transformed the customer into the protagonist. Whereas in the past, the consumer’s opinion was inferior to that of distributors or manufacturers, today […]
Bad business communication? Here are some signs
You don’t need to be a business expert to know that good business communication is the key to success in any organization. However, what may surprise you is the number […]
Increasing sales in E-commerce: 5 keys to success
Have your sales lost strength, or are you unable to reach your goal? We know it can be frustrating, and it is not easy to stay competitive in the growing […]