Discover why counting on the right IT operation management software adds value to your company's productivity and efficiency in SLAs compliance.
5 steps to succeed SLAs compliance in Project Management
Improve your SLA terms in 5 steps
No company can afford to have dissatisfied customers. That is why SLA terms are vital for IT departments. With these parameters, agents can guarantee quality service and meet user expectations. […]
4 functionalities that every service desk must have
You’ve probably already faced the challenges of managing your company’s IT services. Maybe your sales rep suffered a computer failure and couldn’t reach a technician in time to connect with […]
3 Tips for Successful Service Level Management in your company
Offer quality service and achieve stronger relationships with your customers through effective Service Level Management. Read on and learn more.
Service Level Agreements SLAs: How to get the most out of your contracts?
SLAs are the starting point to promote best practices for the management of IT service delivery. Learn how to get the most out of your contracts.
All you need to know about Data Leak Prevention (DLP) and Compliance to protect your digital assets
In business and operational terms, Data Leak Prevention (DLP) is a challenge that every department must face on a daily basis. Let's check the options we have to protect and strengthen our systems of their dangers.
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