Digitalization is a phenomenon that has spread to all areas of life, especially the business sector. The insurance industry is facing the challenge of implementing and managing software to streamline […]
Tips for managing IT projects in the insurance industry
7 Customer communication channels your E-commerce needs
There are many customer communication channels available to companies today, but which ones are essential for e-commerce? If you are interested in knowing, stay with us until the end. If […]
IT projects: 7 tips to simplify their management
Do you have trouble coordinating your IT projects? Well, let me tell you that you are not alone. For many IT Managers, it is a challenge to master the different […]
10 tips to increase the productivity of your service desk
In times when providing a quality service adds valuable points for the competitiveness of businesses, service desks need to implement new strategies that help them increase productivity. This reality has […]
5 Tips to select the best service desk software
Selecting a system to manage your users’ requests is the first step to improving the quality of your technical service. However, this process can get a little complicated, due to […]
Improve the management of your IT assets by applying these tips
In recent months, there has been a lot of talk about the importance of coordinating digital processes with IT assets to optimize business resources. This practice is called IT Asset […]
3 technological solutions that every company must have in 2022
2022 is already here! And in this year, companies must compete in a complex market, which forces them to constantly reinvent themselves, so they must implement technological solutions that help […]
Top 5 Freshservice features that will benefit your service desk
With the arrival of new technologies and cloud services, service desk software have become a very important ally. These systems not only allow you efficiently manage requests from IT departments, […]
4 functionalities that every service desk must have
You’ve probably already faced the challenges of managing your company’s IT services. Maybe your sales rep suffered a computer failure and couldn’t reach a technician in time to connect with […]
Can a service desk improve the productivity of your employees?
We know that we are in the era of hyperdigitization. This implies that companies must invest in technologies to stay ahead of the curve and provide quality services. Among the […]
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