Automation is one of the many advantages of technology that are now emerging for small and medium businesses. Because we know that every business these days is undergoing a major […]
Learn about the benefits of automated customer service
Remote desktop: why you need to try it
Today’s companies are in the need of providing everything that can improve their customers experience and their employees work. Thanks to technology there are endless ways of doing this, […]
Why is customer onboarding so important?
Customer onboarding is key for every company's success. Learn why and how you can use it to secure your business growth.
Sales + customer support: A mandatory integration for every company
Integration between different departments of the same company is a topic that we addressed before and yet we continue to do it. Why? Because integration is the key to business […]
5 things your customers expect from you
Customers have a leading role in your company. Without them your business will not be successful, so you should know what customers expect from you.
Get to know the importance of customer service follow up
Customer service follow up is a very important part of any marketing strategy. You still don't know why? We tell you everything here!
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