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        BeyondTrust | Software for Secure Access
        
        Cybercriminals are getting more sophisticated, but with BeyondTrust you can stay ahead of them! This solution offers powerful tools that make it easy to manage privileged access, keep track of your users' sessions and passwords while also carrying out audits. Monitor all vulnerabilities in one place - no matter how small they may seem—and protect your business against cyberattacks before they happen.
        
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        Freshdesk grows with you. Any small business could start at the free “Sprout” level and greatly improve their customer service experience for both agents and customers.
        
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        monday.com | Work Management Software
        
        monday.com is a Work Operating System that helps teams run multiple projects with confidence. This intuitive platform allows you to create workflows and adjust them as needed (even change them on-the-fly), share information instantly, and automate repetitive tasks to boost the productivity of your team!
        
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        Built to give to salespersons a powerful and integrated tool to manage their relationships with customers and making their marketing work simpler. This responsive CRM was conceived from the necessity of incorporating the advantages of traditional interactions with clients (emails, chat and phone calls) to the website.
        
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        BeyondTrust | Password Safe
        
        BeyondTrust combines remote support, encryption, and computer security services to secure all your digital assets. This system also has a virtual security vault that allows you to protect your data, access, and encrypt each communication from end to end.
        
        Learn more
        
        Close
      - BeyondTrust Software for Secure Access
        
        BeyondTrust | Software for Secure Access
        
        Cybercriminals are getting more sophisticated, but with BeyondTrust you can stay ahead of them! This solution offers powerful tools that make it easy to manage privileged access, keep track of your users' sessions and passwords while also carrying out audits. Monitor all vulnerabilities in one place - no matter how small they may seem—and protect your business against cyberattacks before they happen.
        
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        monday.com is a Work Operating System that helps teams run multiple projects with confidence. This intuitive platform allows you to create workflows and adjust them as needed (even change them on-the-fly), share information instantly, and automate repetitive tasks to boost the productivity of your team!
        
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        ServiceNow Operations Management integrates ITIL processes, and the CMDB of your existing systems to improve the productivity of your company. Get everything you need to automate your IT processes with this powerful tool!
        
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        ServiceNow | Strategic Portfolio Management
        
        With ServiceNow you can automatize processes and get a full insight into your business! This cloud-based solution is easy to configure and has a friendly interface that helps you make intelligent decisions about the core points of your enterprise.
        
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        Imagine living in a world where your business can thrive without having to worry about losing important users' information. With Vtiger you can save time organizing your business, grow sales, and deliver delightful customer service experiences. This CRM software also includes unique tools that will help you improve your marketing ROI.
        
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        Freshservice | ITIL Service Desk
        
        Freshservice is one of the most powerful IT tools on the market! With its intuitive interface, this service desk software can manage tickets effortlessly while automating workflows for maximum efficiency and minimal time wasted on task completion.
        
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    - - ServiceNow Strategic Portfolio Management
        
        ServiceNow | Strategic Portfolio Management
        
        With ServiceNow you can automatize processes and get a full insight into your business! This cloud-based solution is easy to configure and has a friendly interface that helps you make intelligent decisions about the core points of your enterprise.
        
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        Freshdesk | Customer Help Desk
        
        Freshdesk is a customer-centric software that helps you enhance your service quality. This solution has an intuitive ticket system, self-service portal, and smart metrics that will allow your IT team to achieve their goals more efficiently than ever before!
        
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      - monday.com
        
        monday.com | Work Management Software
        
        monday.com is a Work Operating System that helps teams run multiple projects with confidence. This intuitive platform allows you to create workflows and adjust them as needed (even change them on-the-fly), share information instantly, and automate repetitive tasks to boost the productivity of your team!
        
        Learn more
        
        Close
    - Close
  - Enterprise Security Software
    - - BeyondTrust Software for Secure Access
        
        BeyondTrust | Software for Secure Access
        
        Cybercriminals are getting more sophisticated, but with BeyondTrust you can stay ahead of them! This solution offers powerful tools that make it easy to manage privileged access, keep track of your users' sessions and passwords while also carrying out audits. Monitor all vulnerabilities in one place - no matter how small they may seem—and protect your business against cyberattacks before they happen.
        
        Learn more
        
        Close
      - BeyondTrust Password Safe
        
        BeyondTrust | Password Safe
        
        BeyondTrust combines remote support, encryption, and computer security services to secure all your digital assets. This system also has a virtual security vault, that allows you to protect your data, access, and encrypt each communication from end to end.
        
        Learn more
        
        Close
    - Close
  - IT Operations Management
    - - ServiceNow IT Operations Management
        
        ServiceNow | IT Operations Management
        
        ServiceNow Operations Management integrates ITIL processes and the CMDB of your existing systems to improve the productivity of your company. Get everything you need to automate your IT processes with this powerful tool!
        
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        Close
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    - - Freshcaller
        
        Freshcaller | Contact Center Software
        
        Get all the benefits of a complete, high-tech phone system, without worrying about the costly maintenance fees. With Freshcaller, you can have access to a modern Call Center in the cloud that enhances interactions with your customers.
        
        Learn more
        
        Close
      - Freshchat
        
        Freshchat | Instant Messaging Software
        
        Imagine the benefits of having a custom messaging system for your helpdesk! Freshchat helps you increase the quality of your leads and provide more satisfaction to your customers by offering intelligent responses. That way, you can get to know your customers better, respond faster to their needs, and increase your chances of loyalty.
        
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      - Freshsales
        
        Freshsales | Sales-focused CRM
        
        Freshsales is a platform designed to increase your income through automation and artificial intelligence. This powerful software allows you to boost your marketing campaigns, automate processes, assign customers to the right agents and manage all your databases. Everything in one place to increase the efficiency of your sales team.
        
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      - Vtiger
        
        Vtiger | Customer Relationship Management (CRM)
        
        Imagine living in a world where your business can thrive without having to worry about losing important users' information. With Vtiger you can save time organizing your business, grow sales, and deliver delightful customer service experiences. This CRM software also includes unique tools that will help you improve your marketing ROI.
        
        Learn more
        
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Tag: mastering customer service

Top 6 Customer Service skills your team needs to master

September 12, 2017June 23, 2020

Tech-Blog

Make your agents excel in Customer Service. Train them in the top 6 Customer Service Skills and offer the best deal to your customers

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