Big Data technology is being used as an effective response to the increasing size of the amounts of data generated from the interaction between users and technologies. And it is currently empowering ITSM with a smarter way to manage information.
Big Data Technology: 5 Advantages Intelligent Data Management can offer to ITSM
DevOps: Integration as a drive towards organizational success
Business transformation demands an increase in the speed of development of software solutions. Learn how to produce faster and better with the practices proposed by DevOps.
ITSM and Cloud Computing Services: Is the future in the cloud?
Cloud Computing services continue to evolve to turn technological challenges into opportunities and it seems that ITSM can capitalize this potential to advance towards a future with a more efficient delivery service.
5 Tips for Getting the Most Out of ITIL v3 Implementation
The way towards a successful ITIL v3 adoption always arises many questions. To give you a hand, we brought you 5 easy tips to help you simplify your approach to these best practices and take full advantage of all its features.
Why Mobile-first solutions are the new trend for Service Management
Whether you work in Service Management or other, it is important to incorporate mobile-first solutions to keep pace on new approaches for service delivery.
ITIL & COBIT for IT Compliance in Small to Medium-size Enterprises: Know Your Company’s Service Lifecycle
Do we need to guarantee IT Compliance while taking care of our Service Lifecycle? Can we use ITIL & COBIT even if our company is rather a SME?
Do you know what are the best Security Standards to leverage your company towards excellence in ITSM?
When speaking the most suitable Security Standards for our companies, we usually get lost. Answer these questions to make it clear.
ServiceNow Express ITIL Standards is here for you!
ServiceNow Express ITIL Standards has landed at GB Advisors Inc. to offer a more accessible option for handling your ITSM processes.
Technician Groups in Track-It!
While Track-It does not include a "Groups" feature as so, it is possible to create Technician groups in track-it! through this clever trick
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