Collaboration software is a key resource for the digital transformation of any company. In this article we clear all your doubts about the subject.
The competitive advantages of using collaboration software
Why should every organization invest in ITSM software?
Do you still have doubts about whether it is necessary to acquire an ITSM software for your company? Read on and find out why you should urgently invest in one.
PDCA: A true culture of excellence with Plan-Do-Check-Act
Looking to achieve Continuous Improvement in your company's processes? Trace a fail-proof path to excellence through PDCA (Plan-Do-Check-Act).
ITIL Fundamentals: 5 Frequently Asked Questions about this Framework
We clarify some of the most important questions related to this framework and show you some of the ITIL fundamentals through 10 questions.
ITIL myths: Top 5 misconceptions about this framework
Are you part of one of the many organizations in the world that have decided to adopt ITIL as their main framework? Find out more about some misconceptions about this standard and debunk ITIL myths to unlock its full potential.
Stakeholders: 5 tips to manage their participation in the ITIL project
The implementation of ITIL-based IT service management requires the effective coordination of many elements to ensure successful implementation. However, when approaching ITSM, many organizations tend to usually focus only on […]
Buy or build? 5 reasons to invest in an off the shelf software
Your organization needs a new tool and you still cannot decide if it is best to buy or build your software? Solve the dilemma with these 5 reasons to invest in an off-the-shelf software.
ITSM Software: 5 Tips to choose the perfect tool for your business
Thinking about purchasing new ITSM software for your company? We help you make the best decision for your business through these simple tips.
Smart metrics in ITSM: The importance of measuring to progress
Learn the importance of analyzing smart metrics in ITSM; and use your numbers to achieve the highest level of progress for your business.
ITIL and DevOps: Improve your service delivery through this smart integration
ITIL and DevOps leave behind the myths and come together for better service delivery. Learn more about this smart integration and its benefits.
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