In business, it is important to always be one step ahead, even when it comes to contingencies. Read on and learn about the importance of ITSCM in preventing any incident from disrupting your operations and in ensuring the continuity of your services.
ITSCM: How important is Continuity Management to your Business?
Freshservice vs TOPdesk: Which is the best service desk?
How do I choose a service desk software that meets my business needs? That’s the question hundreds of companies are asking nowadays. Although there are very good options available, the […]
ITIL and Agile: Is it possible to achieve a more agile ITSM?
Can ITIL be successfully combined with other practices? Read on and learn more about the advantages that the union between ITIL and Agile can bring you.
5 Tips for Getting the Most Out of ITIL v3 Implementation
The way towards a successful ITIL v3 adoption always arises many questions. To give you a hand, we brought you 5 easy tips to help you simplify your approach to these best practices and take full advantage of all its features.