ITIL Archives

We clarify some of the most important questions related to this framework and show you some of the ITIL fundamentals through 10 questions.

ServiceNow vs Cherwell: Which ITSM solution should I choose?

November 23, 2018June 23, 2020

Tech-Blog

We compared ServiceNow vs Cherwell to help you choose the solution that best suits your business needs. Read on and find out more.

Configuration Management: 5 Tips for Carrying It Out Effectively

October 5, 2018June 23, 2020

Tech-Blog

Are you carrying out a proper Configuration Management? Here are 5 tips to help you get the most out of this ITIL process.

ITIL and Agile: Is it possible to achieve a more agile ITSM?

October 1, 2018June 23, 2020

Tech-Blog

Can ITIL be successfully combined with other practices? Read on and learn more about the advantages that the union between ITIL and Agile can bring you.

Risk Management: 5 tips to improve your business through this process

September 7, 2018August 13, 2020

Tech-Blog

Business always carries risks, but that doesn't have to stop you from taking advantage of your best opportunities. Boost your Risk Management strategy through these 5 tips and stay ready to take on any challenge.

ITSM Software: 5 Tips to choose the perfect tool for your business

August 31, 2018June 23, 2020

Tech-Blog

Thinking about purchasing new ITSM software for your company? We help you make the best decision for your business through these simple tips.

Smart metrics in ITSM: The importance of measuring to progress

August 27, 2018June 23, 2020

Tech-Blog

Learn the importance of analyzing smart metrics in ITSM; and use your numbers to achieve the highest level of progress for your business.

ITSM Cultural Change: Protect your project from resistance to change

August 13, 2018June 23, 2020

Tech-Blog

Do you want to guarantee the success of your implementation through a real ITSM cultural change? Get the total commitment of the human factor of your organization in 3 simple steps.