It’s no secret that IT problems can negatively impact a company’s productivity. To the point of affecting customer satisfaction, employee performance, and service quality. A study made by A&OA revealed […]
Avoid these IT problems to improve the quality of your service
Freshworks: Home for Freshdesk customer support & management software
The freshness and renewed energy of Freshworks are just some of the many features that allow them empower both, large and smaller companies, to provide a high quality performance in customer support and sales results.
ITIL – ITSM: Key tool for training your staff in Incident Management
As end users, we let the experts to take care of technology for us. ITIL - ITSM helps IT Staffs in Incident Management, and scope better its functions.