Do you have trouble coordinating your IT projects? Well, let me tell you that you are not alone. For many IT Managers, it is a challenge to master the different […]
IT projects: 7 tips to simplify their management
6 Tips for a Successful ITIL implementation
In all companies, no matter the forecasts they take, always happen technical failures that impact their internal processes. If you want to prevent this scenario, implementing ITIL may be your […]
5 Tips for a Successful Help Desk Software Implementation
In a world where time is a challenge, companies must ensure to use a help desk software that meets users’ expectations and simplifies the job of the IT team. This […]
ITIL myths: Top 5 misconceptions about this framework
Are you part of one of the many organizations in the world that have decided to adopt ITIL as their main framework? Find out more about some misconceptions about this standard and debunk ITIL myths to unlock its full potential.
ITIL Continual Service Improvement
ITIL Continual Service Improvement uses a metrics-driven approach to identify opportunities for improvement and to measure the impact of those improvements