In all companies, no matter the forecasts they take, always happen technical failures that impact their internal processes. If you want to prevent this scenario, implementing ITIL may be your […]
6 Tips for a Successful ITIL implementation
Avoid these IT problems to improve the quality of your service
It’s no secret that IT problems can negatively impact a company’s productivity. To the point of affecting customer satisfaction, employee performance, and service quality. A study made by A&OA revealed […]
Learn about the benefits of automated customer service
Automation is one of the many advantages of technology that are now emerging for small and medium businesses. Because we know that every business these days is undergoing a major […]
Ticketing System: 5 reasons why you need to invest in this type of solution
Have you heard about the Ticketing System but still don't feel like integrating it into your systems? Read on and find out why you should purchase one right now.