Whether at work or in our personal lives, collaborative work is often hard to achieve. We can have high hopes for what we can accomplish collectively, but more often than […]
Collaborative work: Learn tips to overcome its challenges
Transform your ticket management with the help of AI
Imagine you are looking at your monitor and you begin watching as your ticket tray grows rapidly. Each request represents an anxious voice seeking help or an urgent task demanding […]
Advantages of adopting an ITIL service desk on Cloud
Adopting an ITIL based Service Desk on Cloud. ITIL is the best known framework for IT operations and service management Best Practices
Myths about digital transformation in organizations
There is a lot of talk about digital transformation in organizations today. This term is widely used to refer to any digital initiative undertaken in a company. This is regardless […]
ISO, COBIT and ITIL: International norms & standards of IT
A certification in international norms & standards (ISO, COBIT, ITIL) gives structure and prestige to any company. If you are in the process of adopting any of them, read this post to pick the best choice for your company.
Process Automation: all you need to know
Do you know what is the best method to implement a process automation system in your company? Thinking about the best choice? Check them out here.
ITIL Change Management Implementation Guide
Change is part of life itself, and is necessary to adapt and survive. The same applies in the business world: to remain competitive, introducing changes in the organization is essential. […]
Benefits of a help desk for healthcare centers
Many healthcare facilities face a number of internal problems, from poor staff management to system errors. This is where help desks for healthcare centers come in to save the day. […]
GB Advisors’ CEO has been accepted into Forbes Technology Council
Forbes Technology Council Is an Invitation-Only Community for World-Class CIOs, CTOs, and Technology Executives. Orlando, FL— GB Advisors’ CEO Alexander Guedez and his leading company in software solutions, has […]
Why you need Intelligent Automation in ITSM?
We know that by automating business processes, we can make great gains in productivity. Something most organizations are always looking to do. In practice, it means virtual agents take over […]
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