Over the years and with the arrival of the digital era, academic institutions have experienced many changes. One of the most relevant improvements is the new communication channels used by educators, students, […]
Importance of Help Desk Software for Academic Institutions
Freshdesk vs Zoho: What is the best software for your business?
Choosing a help desk software can be a challenging task. However, among hundreds of available systems, the competition is always reduced to two powerful systems: Freshdesk vs Zoho. These […]
Take your technical service to the next level with these help desk metrics
All IT companies today have one thing in common: for all of them, the competition is fierce, so they have to constantly monitor their help desk metrics to know the […]