Email marketing campaigns are an effective way to reach your customers and keep them up to date on your latest products and services. However, if you don’t do it right, […]
Email Marketing Campaigns: 7 Tips to Improve Effectiveness
7 Customer communication channels your E-commerce needs
There are many customer communication channels available to companies today, but which ones are essential for e-commerce? If you are interested in knowing, stay with us until the end. If […]
How to measure the performance of your support team easily?
It is no secret that the success of a company depends largely on the quality of the support team. After all, they are the ones who interact with customers and […]
Improve the management of your IT assets by applying these tips
In recent months, there has been a lot of talk about the importance of coordinating digital processes with IT assets to optimize business resources. This practice is called IT Asset […]
3 essential self-service tools to improve customer service
Customer service goes beyond being there for customers when they have a problem. It is also about giving them the tools and information they need to get solutions on their […]
Comparison table: 5 best ticketing software on the market
In your search for a ticketing software to improve your company’s customer service, you will have already found several possibilities in the market. Now, the most important thing when choosing […]
5 advantages of using a cloud service desk
In your search for digital solutions and implementation of IT operations management software, it is likely that you have already come across the option of hosting your services in the […]
Why does your company need a service desk?
The creation of service desks and various software for IT service management is prolific, but you’re probably still wondering why your company needs a service desk. Perhaps your company is […]
5 Strategies to ensure remote onboarding success
The onboarding process is the first impression a new employee has as an official member of your company. While many companies invest a great deal of money in recruiting new […]
5 advantages of using AI chatbots in the medical industry
The medical industry is complex. It is in charge of providing healthcare, but achieving this requires managing multiple information technology processes. Among the most important ones we can mention are […]
Scroll to top