Automating processes is perhaps the simplest and most effective way to optimize the operation of an organization. It also provides automatically generated data and information to give you better visibility […]
How to automate the workflow in your organization in 5 steps
How to successfully integrate project management and service management
Discover in this post positive methods to assertively integrate project management and service management to improve your product offering.
Improving ITIL audit results throuhg your Service Desk Software
In this post we explain how to leverage your service desk software to improve your ITIL process audit results and reduce risks for the whole organization