Gb Advisors is happy to announce that Freshworks just received a very important recognition as a “Visionary”, in this year’s Gartner Magic Quadrant for one of its outstanding products: Freshdesk. […]
“Visionary” recognition for Freshworks in 2020 Gartner Magic Quadrant
Why do you need customer data management for your company?
Customer data management is the process of collecting, managing, and analyzing customer data from diverse sources to form a unified view of each customer. It’s really important because it helps […]
Obtain and manage your customers feedback with the Freshdesk + CustomerGauge integration
Every company wants to receive feedback from its customers. And of course that feedback is expected to be positive, but even when it is not, it is still very important […]
Teamviewer + Freshdesk help you resolve customer issues faster
Remote work is not a challenge anymore thanks to the integration between Teamviewer and Freshdesk. Know more about it here.
Employee Experience: Why is it so important to make it positive?
Do you want your employees to do their best to grow your business? Then you should try to offer them a positive Employee Experience.
Business Intelligence: Discover all the advantages of the BI
Are you taking advantage of the data your company manages? Find out how you can make better decisions through Business Intelligence.
Reporting: Everything you need to know to create powerful reports
La mejor forma de medir y garantizar el buen desempeño de la organización es a través del reporting. Sigue leyendo y entérate cómo hacerlo de manera eficiente.
Ten golden rules to enhance Customer Service with your Help Desk
If you want to enhance customer service while saving time in long training processes, then follow the these 10 golden rules. Keep reading here.
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