Currently, companies invest a lot of money in order to deliver good customer service. This makes it necessary to ask ourselves: Does the quality of the service delivered justify the […]
Reduce customer service costs in 4 strategic steps
Why moving your business online is the right thing to do?
Trust us, moving your business online is the best thing you can do right now! Remember when the whole idea of selling online was considered too risky? Or wasn’t even […]
5 tips for defining better business objectives
To achieve better results in your business you need to define your business objectives correctly. Read on and find out how.
Data Management: 5 Best Practices for Effectively Handling Data
Data is one of the most valuable resources of your company, take advantage of them well through these best practices for Data Management.
How to improve the service experience with a customer management tool
Are you looking to improve the service experience? Attract customers and improve your reputation, with the help of a CRM tool.
5 trends that will impact the Customer Relations in the coming years
Technology is revolutionizing the dynamism of customer relations. Want to know how? Read on and find out which trends will make an impact.
CRM Software: 5 Myths Related to this type of tool
What can CRM software really do for your business? Read on and debunk with us the most popular myths about this type of tool.
5 Essential software for medium-sized companies
Entering the threshold of medium-sized companies is an achievement that only a few startups are fortunate enough to experience. But with corporate growth, come other challenges that test the strategic […]
Messaging Software: What advantages can it bring to your company?
Know all the benefits that a messaging software can bring to your business and go ahead and incorporate it as a central tool for your customer service strategy.