Have you communicated with your clients during the COVID-19 contingency? Find out what kind of emails they want to receive here.
These are the emails your customers want to receive during COVID-19
Customer Experience: How can a CRM help you optimize it?
Your CRM can help you better identify and meet your customers' needs. Learn more about how to improve the customer experience with this tool.
6 technological integrations to improve customer service
Consumers are becoming more demanding every day, that’s why keeping up with them is a challenge. In this sense, technology is the only tool capable of responding to the need […]
Big Data in 2019: The Solution To Your Business Problems
Big Data in 2019 is a relevant issue. That is why we want to show you what it's all about and what its role is in solving today's business problems.
CRM and Marketing Automation: Enhance your interaction with customers
Find out a new way to improve your interactions with your customers and make the process of converting leads into loyal customers a breeze. All through CRM and Marketing Automation integration.
Automation: Take advantage of all its benefits with the use of a software
Are there still areas of your organization that work with manual processes? Discover all the benefits that automation can bring to your business and maximize the competitiveness of your company.
Buy or build? 5 reasons to invest in an off the shelf software
Your organization needs a new tool and you still cannot decide if it is best to buy or build your software? Solve the dilemma with these 5 reasons to invest in an off-the-shelf software.
Freshworks: Home for Freshdesk customer support & management software
The freshness and renewed energy of Freshworks are just some of the many features that allow them empower both, large and smaller companies, to provide a high quality performance in customer support and sales results.
Freshdesk Help Desk vs. Zendesk: What's the best option for your company?
Have you wonder what's the best option in Help Desk for your business? Let's check in this post why Freshdesk and Zendesk are among the best options.
How to exploit consumer profiles for Customer Management?
What is Custom Management or Custom Relationship Management (CRM)? Do I need a CRM to make the best of my customer service team, and improving my client service? On […]