Improving teamwork is essential for employees to be more engaged and efficient. In fact, customer service teams with engaged employees have better customer interaction, higher productivity, better retention and 21% […]
Tips for improving customer support teamwork
7 top tips to boost your employer branding strategy
Imagine that after spending months analyzing your candidates, you finally have your employer branding strategy in place. You’ve identified your company’s strengths and how you can best connect with your […]
Learn How to Optimize your Conversion Rate Step by Step
Did you know that only 3% of consumers convert on the first visit to an online store? The good news is that there are strategies you can use to improve […]
5 mistakes you should avoid to boost your employer branding
Employer branding is a key factor in attracting human talent. Nowadays, companies devote a large part of their resources to build an attractive corporate image that captures the attention of […]
Improve communication between your employees with help desk software
The success of companies depends in large part on their employees’ ability to communicate and collaborate effectively. However, if you have a remote team or your company is huge, it […]
Increase employee loyalty with a service catalog
Do you have trouble keeping your employees happy? Don’t worry, you’re not alone. With the ever-changing professional marketplace, it’s a challenge for companies to maintain employee loyalty, and create a […]
Top 5 advantages of using an IT service catalog
You’ve probably been in this situation: you need to contact customer service to report a problem. However, since you don’t have an IT service catalog, you don’t know where to start […]
6 tips to improve organizational communication in your company
You have probably heard that to succeed in today’s market, your company must have solid and fluid organizational communication. But what can you do to achieve it? That’s the real […]
Bad business communication? Here are some signs
You don’t need to be a business expert to know that good business communication is the key to success in any organization. However, what may surprise you is the number […]
Increasing sales in E-commerce: 5 keys to success
Have your sales lost strength, or are you unable to reach your goal? We know it can be frustrating, and it is not easy to stay competitive in the growing […]
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