Automation is one of the many advantages of technology that are now emerging for small and medium businesses. Because we know that every business these days is undergoing a major […]
Learn about the benefits of automated customer service
Improve your e-commerce conversions with Freshmarketer
If you have an e-commerce site you probably want to boost your sales, and this can be done by improving your conversions. Keep reading to learn how you can accomplish […]
Optimize the efficiency of your call center with these tips
Worried about your call center efficiency? That’s a normal concern. Call centers make a really important job: keeping your customers happy. Therefore, it’s totally understandable that you want to optimize […]
These are the 4 different types of customer support you can provide for your customers
Did you know that there are different types of customer support? We usually think that customer support is limited to only one type, but in this article, we will name […]
Get to know the importance of customer service follow up
Customer service follow up is a very important part of any marketing strategy. You still don't know why? We tell you everything here!
Why An Omnichannel Strategy Will Change Your Company For Good
An omnichannel strategy will make your customers' experience even better, and with it you will optimize your company's internal processes. Learn more about it here.
Customer Support Trends For 2020 You Need to Know
Customer support is vital for the success of your company, find out all its new trends for 2020 so you can use them and offer the best customer support!
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