Did you know that there are different types of customer support? We usually think that customer support is limited to only one type, but in this article, we will name […]
These are the 4 different types of customer support you can provide for your customers
Know the metrics you need to use for a great customer service via livechat
Live chats are a great option for providing good customer support. Check the live chat metrics that you need to check here
Automate your workflows with to the Teamwork+Integromat integration
The Teamwork + Integromat integration allows you to automate your workflows, saving you lots of time among other benefits. Check them here.
5 ways that Teamwork Project Templates are going to boost your business productivity
Using templates, you save valuable time that can be delegated elsewhere. Know more about this amazing Teamwork tool here.
Want a better understanding of your projects? Try this time tracking feature
Time tracking leads to a better understanding of your projects, that’s why you need to try this tool. Get to know more about it here.
Why you need a project management tool for remote work
A project management tool like Teamwork is the perfect solution for remote work. Get to know everything about it here.
Know the benefits of turning your company’s emails into tickets
When it comes to customer support, companies really need to step up their game. Luckily thanks to technology there are many options to offer great support. Today, customers are aware of […]
Know how to succeed in social media customer service with these guidelines.
Social media and customer service, are they related? Of course, they are! And in this article, we are going to give you some guidelines to succeed using both. Customers have […]
Why do you need to use chatbots in your company?
Chatbots are a need for your company. In this article, we tell you the secret to their success and why you should use them.
Everything you can do with Freshervice Analytics
Freshservice Analytics helps you understand the value of your business data. Learn more about this here.
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