Do you have a medium-small company? A cloud-based ITSM tool is the perfect solution for your needs.
When you’re a medium or small company, with limited resources you need to take advantage of everything you can. However, we’re not saying you’re going to buy the cheapest thing you get, but thanks to technology there are many options that can fit your budget, and still offer you a great solution for your needs.
If you’re looking for a tool for your IT Service Management you should consider the many benefits of a cloud-based service. It will automatically improve your business productivity.
Every company wants to make their job easier, faster and optimized.
One of the best ways of doing this is by integrating your IT department with the rest. In addition, this is a big challenge, but if you choose a cloud-based ITSM tool you won’t have to worry about this.
Therebefore, running a company from the cloud is very recommended to every business person or entrepreneur. Since it offers many benefits for every type of company. Whatever it is big, small or medium, or if it’s a new business or a well-known company. Migrating to the cloud is a must for a successful business.
Benefits of a cloud-based ITSM tool
1. Cost
Cloud-based services have a lower cost, and this is one of its top benefits for medium or small companies. The lower cost comes within the nature of anything cloud-based: It won’t include hosting. Since the service provider operates the system, there are no up-front capital outlays for hardware and software.
For instance, you don’t have to worry about keeping up with any updates or system maintenance because the vendor is responsible for this. When you’re a small company you need your employees focusing on the really important things to help your business grow.
2. Access and connectivity
The most appealing benefit of a cloud-based ITSM tool is the ability to access it from anywhere at any time. You and your employees only need a device with Internet connection.
For small companies that don’t have an office, this is the ideal solution because the employees can access all the information they can need from wherever they are. This also improves your company internal communication, collaboration and efficiency.
3. Scalability
Every company has different needs, that’s why It’s very helpful for a medium or small company having a tool that allows a quick scale depending on the growth of the business. Luckily, ITSM cloud-based tools are designed for this: they will grow with your company and they will adapt to your changing size at any time.
Plus, your system will receive the latest technology updates. Providing your customers and employees with the very best experience and service.
4. Simplicity
As we previously mentioned, a cloud-based tool releases you from software and hardware installation, because of this they are easy and ready to use. Thanks to intuitive user interfaces, out-of-box processes, and readily available training materials make cloud-based ITSM tools a quick and effective solution.
Cloud-based tools are ready for your company to use within a few hours or days at the most.
5. Business recovery and continuity
Having your data stored in the cloud ensures that it’s protected and backed up in a secure and safe location. There’s no better option for this like the cloud. No matter if your computer is damaged, if a natural disaster is happening or any situation, you can trust that your business information is safe and you can access it every time you want.
6. Security
A major concern for every company is the security of its data and information. For instance almost no one is safe from cyberattacks or data breaches, so it’s only natural that business will look for the most secure options. Luckily, the cloud offers many advanced security features that guarantee your data is securely stored and handled.
From authentication to encryption and different access controls, the cloud makes sure to have all your information safe.
7. Control
Above all remote access to your data is one big benefit from cloud-based ITSM tools, however, this also demands to have control over that data. The cloud provides you with complete vision and control over your company information. In other words, you can decide who can access to which information and when.
Are you ready for the positive impact of a cloud-based ITSM tool in your company? Freshservice offers you all these benefits and more.
Get unlimited storage on the cloud with no hardware restrictions to boggle you down. Access and maintain your help desk from anywhere. You don’t have to rely on hosted servers or different integrations or applications to get your work running. You can even keep your data secure with periodic backups.
Try Freshservice for free. Get your demo here.
In Gb Advisors, we are devoted to the advisory and implementation of ITSM and Digital Security solutions. Our professional team is ready to find the right solutions for your needs. Contact us.
