Connect your entire organization with a single intelligent solution

ServiceNow Business Management Software is the leading platform that connects and synchronizes work across the enterprise to create agile and productive environments.

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ServiceNow Business Management is the ultimate solution to any business challenge

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Customer Experience​

Enable your services to design a business model with the customer experience at its core.​

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Employee Experience​

Give your employees the tools that allow them to complete their tasks faster and with greater added value.​

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Process Automation​

Improve your company's operations and ensure accurate and consistent processes by eliminating repetitive tasks and manual errors.​

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Operational Excellence​

Align objectives by connecting the entire organization to create a culture of trust and interdependence. Ensure process efficiency with ServiceNow Business Management Software.

ServiceNow es la solución definitiva para cualquier desafío empresarial

Experiencia del Cliente

​Habilita tus servicios para diseñar un modelo de negocio pensado de cara a la experiencia del consumidor.

Experiencia del Empleado

Dale a tus empleados las herramientas que le permitan completar sus tareas de forma más rápida y con un mayor valor añadido.

Automatización de procesos

​Optimiza las operaciones en tu empresa y garantiza procesos precisos y consistentes eliminando tareas repetitivas y errores humanos.

Excelencia operativa

Impulsa la alineación de tus objetivos conectando a toda la organización para crear una cultura de confianza e interdependencia que asegure la eficacia de los procesos.

Employee Workflows - Servicenow Business Management Software

Leverage AI to reimagine the
future of work

ServiceNow Business Management Software enables you
to work smarter in all key areas of your business with its AI
applications, Now Assist and Now Intelligence. Reduce
workload, predict problems, and make better business
decisions.

ServiceNow Solutions​

IT Workflows​

ServiceNow Business Management Software provide companies with a powerful set of tools and best practices to help them streamline IT service management, asset management, operations and more.

ServiceNow workflows, ServiceNow Business Management Software
Employee workflows - ServiceNow Business Management Software

Employee Workflows​

The platform enables you to manage your HR processes more efficiently, facilitating employee self-service and support, driving more successful hybrid work environments.​

Customer Workflows​

ServiceNow in Business Management goes beyond the functionality of a CRM, allowing your customers to take control of their self-service experience, while giving agents the information they need to anticipate customer needs.​

Customer Workflows - ServiceNow Business Management Software
Workflows for creators - ServiceNow Business Management Software

Workflows for Creators​

With a low-code platform and pre-designed templates, your developers will be able to create applications to meet the particular needs of your business. ​

Manage risk and resilience

Reduce risk and protect your business by integrating risk management into your technology infrastructure. Effortlessly control and manage operational and business risks, including ESG aspects. Create, test, and execute continuity plans to drive operational resilience.

Customer Workflows - ServiceNow Business Management Software
Workflows for creators - ServiceNow Business Management Software

Industry-focused pioneering

With ServiceNow Business Management Software, you can design and customize digital workflows that perfectly fit your industry's specific and unique needs, facilitating more efficient and tailored management.

Top Products of ServiceNow
Business Management

IT Service Management

Enhance the delivery of IT services on a single platform and ensures the efficiency of IT services and the work of employees.

Key Features - ServiceNow Business Management Software
  • Change Management.
  • Virtual Agent Chatbot.
  • Machine Learning -
    Predictive Intelligence​.
  • Human Talent Optimization.
  • Process Optimization.

IT Operations Management

Solve problems before they arise with the help of AI and process automation. Ensure operational efficiency with a single platform.

  • Visibility across all your infrastructure.
  • Service Mapping.
  • Predictive AIOps.
  • Cloud Management.
  • Configuration Management Database (CMDB).

Strategic Portfolio Management

Plan better by having all the information you need at hand and obtain satisfactory results in the development of business strategies.

  • Project Portfolio Management.
  • Agile Development.
  • Demand Management​.
  • Resource Management.
  • Resource Management.
  • Resource Management.

Productos destacados de ServiceNow

Gestión de Servicios de TI

Mejora la prestación de servicios informáticos en una plataforma única y garantiza la eficacia de los servicios informáticos y el trabajo de los empleados.

Funciones incluidas para Servicios - Gestión de Servicios de TI

Gestión del cambio, agente virtual, chatbot, machine learning – inteligencia predictiva​, optimización del talento humano, optimización de procesos.

Gestión de Operaciones de TI​

Prevé y soluciona problemas antes de que surjan con ayuda de la IA y la automatización de procesos. Garantiza la eficiencia operativa con una única plataforma.

Funciones incluidas para Servicios - Gestión de Servicios de TI

Visibilidad en toda su infraestructura local, gestión de la nube, mapeo de servicios, AIOps predictivo, Base de Datos de Gestión de la Configuración (CMDB).

Gestión de Empresas

Planifica mejor teniendo toda la información que necesitas a la mano y obtén resultados satisfactorios en el desarrollo de las estrategias en tu empresa.

Funciones incluidas para Servicios - Gestión de Servicios de TI

Gestión de la cartera de proyectos​, desarrollo ágil​, gestión de la demanda​, gestión de recursos.

Gestión de Servicios de TI

Mejora la prestación de servicios informáticos en una plataforma única y garantiza la eficacia de los servicios informáticos y el trabajo de los empleados.

Funciones incluidas


  • Gestion del cambio
  • Agente virtual chatbot
  • Machine Learning - Inteligencia Predictiva
  • Optimizacion del Talento Humano
  • Optimizacion de procesos

Gestión de Servicios de TI

Mejora la prestación de servicios informáticos en una plataforma única y garantiza la eficacia de los servicios informáticos y el trabajo de los empleados.

Funciones incluidas


  • Gestion del cambio
  • Agente virtual chatbot
  • Machine Learning - Inteligencia Predictiva
  • Optimizacion del Talento Humano
  • Optimizacion de procesos

Gestión de Servicios de TI

Mejora la prestación de servicios informáticos en una plataforma única y garantiza la eficacia de los servicios informáticos y el trabajo de los empleados.

Funciones incluidas


  • Gestion del cambio
  • Agente virtual chatbot
  • Machine Learning - Inteligencia Predictiva
  • Optimizacion del Talento Humano
  • Optimizacion de procesos
ServiceNow Business Management Software - White logo

ServiceNow has been recognized as a leader in Gartner's Magic Quadrant
for IT Service Management Platforms for 9 consecutive years.

Blog posts about ServiceNow

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Why GB Advisors?

We are professional consultants with experience in transforming, innovating, and optimizing processes through the implementation of software solutions.

Servicenow Specialist Partner
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Consulting

We evaluate and understand the needs of our customers, to offer the best digital tools, advice, and support before, during and after installation.

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Customization

​We provide customization services that adapt the functionality and appearance of the software to the specific needs of your business.

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Implementation Services

Our certified technicians will support you throughout the installation process and adapt the solutions according to the requirements of your teams.

Transform the way you work with ServiceNow

Simplify Business Management and gain the agility and innovation necessary to drive growth and continuous improvement.