IT SERVICE
MANAGEMENT
Integrating, organizing and promoting your services has never been easier: With our solutions for IT Service Management, you can automate and optimize your processes and services under ITIL standards to make easier and simpler change management and transitions, while increasing visibility and control over your resources, assets and workflow of your teams.
Cloud-based solution that provides full automation and insight that helps you to make informed decisions on key points of your company: Regulatory Compliance; Business Relation Management; Project Updates; Financial and Human Resources. ServiceNow helps you to reduce costs, strengthen your IT resources and reduce business risks.
Automate IT tasks with ITIL standards to accelerate your workflows with Freshservice; a Cloud-based solution with friendly interface that simplifies Problems and Incident Management; Change, Assets & Release Management; and service catalog to improve your Customer Service while empowering your teams.
| Price |
|
| Deployment | Cloud Hosted |
| Compliant WIth | ISO, SOX, IT GRC, COBIT, GDPR, ITIL. |
| Prominent Clients | Royal Bank of Scotland, Swiss Re, U.S. Departmentof Energy, Safeway, Yale University |
| G2 Crowd User Review | 4,2/5 |
| Capterra User Review | 4,4/5 |
| Gartner User Review | 4,3/5 |
| Average Review | 4,3/5 |
| Main Features |
• IT Governance, Risk and Compliance
• Configuration Management • Demand Management • Incident Management • Information technology cost management • Software development life cycle • Project Management • Problem management |
| Price |
|
| Deployment | Cloud Hosted |
| Compliant WIth | ISO, COBIT, GDPR, ITIL |
| Prominent Clients | Software, American Diabetes Association, NEPTUNE Canada |
| G2 Crowd User Review | 4,6/5 |
| Capterra User Review | 4,5/5 |
| Gartner User Review | 4,7/5 |
| Average Review | 4,6/5 |
| Main Features | • Ticket Management System • Self-service portal • Support formultipleproducts • Complete portal customization • HelpdeskGamification |
