FRESHWORKS 360 CUSTOMER ENGAGEMENT SUITE
Get a full vision of your customers' interactions and create long-lasting relations with them. Freshworks 360 puts at your disposal and in the same place, each one of the tools you need to provide high-quality experiences. Enjoy the integration of some high-tech Freshworks Ecosystem's solutions as:
- Freshdesk
- Freshsales
- Freshmarketer
- Freshchat
- Freshcaller
Best advisory. Best Team
We have certified professionals ready to help you.
WHY FRESHWORKS 360?
With Freshworks 360's omnichannel platform, you will be able to eliminate silos and achieve efficient integration. In this way, it will be simpler for your team to generate strategies that allow you to improve your interaction with customers and your customer engagement rates.
GIVE YOUR TEAM A COMPLETE AND UNIFIED MANAGEMENT BOOST YOUR LEADS GENERATION RATES
Attract the right users and maximize your customer engagement rates
The first step towards a successful sale is to get the attention of the right prospect. With Freshmarketer making it happen will be a very simple task. Optimize your website and increase your conversion rates through this all-in-one solution.
Discover a smarter, more efficient way to interact with your customers
The right answer at the right time can turn a user into a satisfied customer. With Freshchat you will have at your disposal an avant-garde solution that will allow you to offer convenience, speed, and total availability to your prospects and clients.
Analyze the profiles of your leads and guide them accurately towards conversion
Anticipating the needs of your customers represents a key factor in achieving customer satisfaction and loyalty. Reach an efficient management of your leads through the intelligent CRM, Freshsales. A tool that will allow you to better understand your customers to offer them quality services and ultimately consolidate their relationship with your brand.
Automate your helpdesk and provide your customers with effective solutions from the first contact
Make your customers feel confident knowing that your commitment to them doesn't end with sales. With Freshdesk you can address the needs of your customers to offer them a genuine, personalized and quality attention that responds quickly to their concerns or requests.
Deliver a real-time, customized service through your cloud-based Call Center
Enjoy a powerful Call Center, easy to implement, customizable and highly profitable. With Freshcaller you will be able to connect with your clients in a practical way and from anywhere in the world, through a fluid and effective communication channel.
DELIVER A BETTER CUSTOMER SERVICE EXPERIENCE WITH FRESHWORKS 360
FOR LICENSING, SUBSCRIPTIONS AND RENEWALS OF FRESHWORKS 360
WHY GB ADVISORS?
Through our service you get in touch with qualified technicians to execute additional support requests that are not included in the current continuous support. This process complements Freshworks 360 support with version updates, configuration, consultancy, implementation and knowledge transfer.
Installation Services
Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client
Configuration
Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool
Personalization
We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation
Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for Freshworks 360 in the American Continent. We currently serve customers in all countries of North America, Central America, South America, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curaçao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.