In terms of technology, ITSM frameworks, and approaches, trends come and go. Although there are standards such as ITIL or COBIT that have managed to keep up to date for […]
VeriSM: Everything you need to know about this approach
Data Management: 5 Best Practices for Effectively Handling Data
Data is one of the most valuable resources of your company, take advantage of them well through these best practices for Data Management.
IT Recruitment: Keys to choosing the best IT profiles
IT recruitment represents one of the greatest challenges for competitive organizations. Don't miss the clues from our specialists on how to approach this process.
How to improve the service experience with a customer management tool
Are you looking to improve the service experience? Attract customers and improve your reputation, with the help of a CRM tool.
ITOM Software: 5 reasons to implement one in your company
ITOM software can be exactly what you need to improve your processes and workflows. Read on and get to know all its advantages.
Why should you rely on a cloud-based security tool?
Cloud-based security provides key tools to prevent unexpected threats from arising. Find out more information about this trend here.
Cyber exposure: 5 tips to help you prevent it
Preventing cyber exposure has become a pressing priority for businesses of all kinds. Learn about the challenges and some important tips to achieve it.
How can a Productivity Suite increase the efficiency of your team?
Want to help your team collaborate more and better? Then you must provide them with a productivity suite. Keep reading and out its advantages.
Event management: Everything you need to know about this ITIL process
One of the best incident prevention strategies in the company is good event management. Read on and find out how it works.
Customer Experience: How can a CRM help you optimize it?
Your CRM can help you better identify and meet your customers' needs. Learn more about how to improve the customer experience with this tool.