If you have an e-commerce site you probably want to boost your sales, and this can be done by improving your conversions. Keep reading to learn how you can accomplish […]
Improve your e-commerce conversions with Freshmarketer
Optimize the efficiency of your call center with these tips
Worried about your call center efficiency? That’s a normal concern. Call centers make a really important job: keeping your customers happy. Therefore, it’s totally understandable that you want to optimize […]
These are the 4 different types of customer support you can provide for your customers
Did you know that there are different types of customer support? We usually think that customer support is limited to only one type, but in this article, we will name […]
Obtain and manage your customers feedback with the Freshdesk + CustomerGauge integration
Every company wants to receive feedback from its customers. And of course that feedback is expected to be positive, but even when it is not, it is still very important […]
Get the personalization your business need with the Freshsales custom modules
Every business is unique. No matter the industry, and even when there are many competitors there’s always something special that makes the difference between one business from another. That’s why […]
Know the metrics you need to use for a great customer service via livechat
Live chats are a great option for providing good customer support. Check the live chat metrics that you need to check here
5 tips to choose the best Contract Lyfecycle Management software
Carrying an adequate management of the contracts in a company is part of the successful professional ethics and policies of it, in addition to this, a detailed management of the legal and important documents […]
Learn why you should hire remote workers
Remote workers are a great choice for all kinds of businesses. Learn why you should try hiring them and enjoy its benefits here
Defensive tips: Strengthen your remote cybersecurity against cyberattacks
As if there isn’t enough to worry about today, cyberattacks have increased since the pandemic began. From January to March, AT&T Alien Labs Open Threat Exchange (OTX) saw 419,643 COVID-19 […]
10 key reasons to integrate ITSM and CLM
Integrating IT service management with CLM software allows you to simplify the management of your organization and make it successful, find out why, here
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