Have you ever heard about task management software? If you don’t keep reading, you’re about to find out how this tool will help you improve your company’s overall functioning. Improving […]
How to improve your team productivity with a task management software
4 reasons to apply identity-based access controls in your company
Although millions of business owners around the world continue to invest in their companies’ cybersecurity, they’ve failed to introduce the necessary identity-based access controls. We say this because at least […]
Customer success: How to accomplish it and why is so important
The statement “customer success” seems pretty obvious, but do you really know what means? Keep reading to find out. Every company knows that keeping customers happy is the secret behind […]
These are the 5 most common cyber attacks
According to the Identity Theft Resource Center (ITRC), 1,115 out of 1,473 data breach cases filed in 2019 across the United States involved piracy, intrusion, or unauthorized access. This means […]
4 ways to prevent agent burnout with Freshdesk Contact Center
Dealing with customers on a daily basis is an exhausting job, even when you’re dealing with them over the phone. As a result, it is normal to find agent burnout […]
7 tactics to improve your company’s remote access security
Every company needs IT experts or third-party suppliers to access their networks at some point. This is to change or improve the operation of some of its internal processes. However, […]
Freshcaller + Freshservice an integration that will solve your ITSM challenges
Is not the first time we will be talking about integrations, and this time is Freshcaller + Freshservice turn with ITSM. It doesn’t matter how good or popular a product […]
Improve the security of your remote team with these tips
The COVID-19 pandemic brought consequences that no one expected. In the workplace, companies around the world decided to make way for a new, hitherto unexplored form of working (from home). […]
4 tips you need for succeeding with your chatbot strategy
Do you already use chatbots in your company? But, most importantly do you have a chatbot strategy? A lot has changed since the old days when TV commercials were the […]
How to protect your website from cyber attacks
When talking about cybersecurity, it’ll surely come to your mind the most effective actions you can take to keep your computer safe from unexpected viruses and unwanted access. However, the […]
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