Do you know if the processes across all your organization can be automated by work management software? Proof of this, according to McKinsey, 45% of the activities in any area […]
Category: Tech-Blog
Importance of Help Desk Software for Academic Institutions
Over the years and with the arrival of the digital era, academic institutions have experienced many changes. One of the most relevant improvements is the new communication channels used by educators, students, […]
Tips to improve your recruiting talent processes
Recruiting talent in a company is a key process for success. However, many organizations do not optimize or put effort into creating better processes. The recruitment process is not easy, […]
Customer Support in Education: Improve these 3 mistakes with a Help Desk
We all know that customer support in education has a lot of flaws. The lack of systems and tools to streamline processes makes many procedures more work than they are. […]
ATS Software: How can it improve your hiring process?
Have you ever lost a candidate because your hiring process has too many steps? Well, you’re not alone, this problem affects many companies nowadays. Fortunately, there is a solution that […]
4 solutions to automate processes in your organization
Automation can be key to the future of your organization. Because of this, taking the risk and managing a company using automation software as a tool is a good way […]
Top 6 benefits of using a CRM in a telecommunications company
Something that characterizes telecommunications companies nowadays is their need to increase customer benefits. Implementing a CRM can be the best way to achieve this goal. This tool allows you to […]
Benefits of a help desk for healthcare centers
Many healthcare facilities face a number of internal problems, from poor staff management to system errors. This is where help desks for healthcare centers come in to save the day. […]
Freshservice vs TOPdesk: Which is the best service desk?
How do I choose a service desk software that meets my business needs? That’s the question hundreds of companies are asking nowadays. Although there are very good options available, the […]
Customer service in banking: 3 mistakes to avoid
Customer service in banking is a critical part of business success. In a survey conducted by J.D. Power, more than 43% of respondents reported having a “bad” or “very bad” […]