No matter the industry you work in or the expertise of your employees, fostering collaboration between teams (such as sales and marketing) in an organization is no easy task. […]
3 steps to increase your sales by uniting your sales and marketing teams
Features that Vtiger offers for more efficient customer support
According to McKinsey & Company, experts in business research and publishing, approximately 70% of purchasing decisions are based on how customers feel they are treated. In other words, more than […]
Why can Vtiger help any type of business?
A CRM is a very versatile and useful tool for today’s businesses that want to face global challenges more easily. That’s why using a CRM provides you with various advantages. […]
Top 3 Vtiger features that make it the best CRM solution
When choosing a CRM we must put into perspective its price compared to the value it can deliver. Through this comparison, we can make an intelligent decision that allows us […]
Get to know the benefits of Vtiger as a Marketing Tool
Marketing has a tremendous impact on business today. Not only does it determine whether you sell, but an effective marketing strategy could make the difference between success or failure. Vtiger […]
5 current challenges that every company has and how Vtiger can help you face them
Being part of the business world can be very dynamic. Every day you have to coordinate, organize and execute important tasks for your organization. At the same time, you must have the […]
How to improve your customer support in 5 steps with Vtiger
Managing a support team today goes far beyond responding to customer reports. A support team must respond to dozens of requests satisfactorily, regardless of the communication channel. However, doing these […]
3 essential self-service tools to improve customer service
Customer service goes beyond being there for customers when they have a problem. It is also about giving them the tools and information they need to get solutions on their […]
4 functionalities that every service desk must have
You’ve probably already faced the challenges of managing your company’s IT services. Maybe your sales rep suffered a computer failure and couldn’t reach a technician in time to connect with […]
Can a service desk improve the productivity of your employees?
We know that we are in the era of hyperdigitization. This implies that companies must invest in technologies to stay ahead of the curve and provide quality services. Among the […]
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