Nowadays, companies depend more than ever on technology, which is why IT projects are becoming more and more necessary. Their proper management is vital to meet those goals set in […]
Here’s what to avoid when managing IT projects in your company
What is customer orientation and why is it important for your company?
The oversupply in the 21st-century business scenario has transformed the customer into the protagonist. Whereas in the past, the consumer’s opinion was inferior to that of distributors or manufacturers, today […]
Increasing sales in E-commerce: 5 keys to success
Have your sales lost strength, or are you unable to reach your goal? We know it can be frustrating, and it is not easy to stay competitive in the growing […]
Benefits of omnichannel in educational institutions
In the age of technological advances, it is important that educational institutions make use of all available tools to offer the best possible experience to students, applicants, teachers, and in […]
5 benefits of a service desk in the manufacturing industry
Ensuring the efficient and correct production of products is essential to maintaining profitability in the manufacturing industry. For this reason, having a service desk can help achieve this goal by […]
Tips to improve your recruiting talent processes
Recruiting talent in a company is a key process for success. However, many organizations do not optimize or put effort into creating better processes. The recruitment process is not easy, […]
Customer Support in Education: Improve these 3 mistakes with a Help Desk
We all know that customer support in education has a lot of flaws. The lack of systems and tools to streamline processes makes many procedures more work than they are. […]
Benefits of a help desk for healthcare centers
Many healthcare facilities face a number of internal problems, from poor staff management to system errors. This is where help desks for healthcare centers come in to save the day. […]
Customer service in banking: 3 mistakes to avoid
Customer service in banking is a critical part of business success. In a survey conducted by J.D. Power, more than 43% of respondents reported having a “bad” or “very bad” […]
5 tips to capture leads in your e-commerce
To succeed in the business world, capturing leads for e-commerce is an essential task. It is necessary to follow a marketing and sales strategy that allows these users to connect […]