The COVID-19 pandemic gave birth to a phenomenon never seen before in the digital era. Millions of companies sent their employees home to start working remotely. Many of them are […]
How to get the most out of AnyDesk’s features during COVID-19 times
Why do you need customer data management for your company?
Customer data management is the process of collecting, managing, and analyzing customer data from diverse sources to form a unified view of each customer. It’s really important because it helps […]
Why is Anydesk one of the most secure remote access software?
It’s no secret that AnyDesk is one of the most widely used remote access software in the world. Did you know that it’s also one of the most secure? AnyDesk’s […]
These are the best remote work software you can try
Remote work has existed for a while, but with the current Covid-19 contingency we are facing remote work has become more popular than ever, and thankfully there are many remote […]
Improve your e-commerce conversions with Freshmarketer
If you have an e-commerce site you probably want to boost your sales, and this can be done by improving your conversions. Keep reading to learn how you can accomplish […]
Optimize the efficiency of your call center with these tips
Worried about your call center efficiency? That’s a normal concern. Call centers make a really important job: keeping your customers happy. Therefore, it’s totally understandable that you want to optimize […]
These are the 4 different types of customer support you can provide for your customers
Did you know that there are different types of customer support? We usually think that customer support is limited to only one type, but in this article, we will name […]
Obtain and manage your customers feedback with the Freshdesk + CustomerGauge integration
Every company wants to receive feedback from its customers. And of course that feedback is expected to be positive, but even when it is not, it is still very important […]
Get the personalization your business need with the Freshsales custom modules
Every business is unique. No matter the industry, and even when there are many competitors there’s always something special that makes the difference between one business from another. That’s why […]
Know the metrics you need to use for a great customer service via livechat
Live chats are a great option for providing good customer support. Check the live chat metrics that you need to check here
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