Thinking about purchasing new ITSM software for your company? We help you make the best decision for your business through these simple tips.
ITSM Software: 5 Tips to choose the perfect tool for your business
Smart metrics in ITSM: The importance of measuring to progress
Learn the importance of analyzing smart metrics in ITSM; and use your numbers to achieve the highest level of progress for your business.
Pentesting: The Ethical Hacking at the service of vulnerability detection
Cyber-criminals are opportunists by nature. So no matter how hard we try to protect our systems; there will always be one of them waiting for the best chance to take […]
Shadow IT: How to turn invisible IT into a great opportunity for your organization?
Without a doubt, Cloud Computing has brought with it the proliferation of various technologies; that have gradually become tools of great value both for users and for organizations in general. […]
ITSM Cultural Change: Protect your project from resistance to change
Do you want to guarantee the success of your implementation through a real ITSM cultural change? Get the total commitment of the human factor of your organization in 3 simple steps.
Machine Learning: 5 reasons to invest in a Predictive Analytics software
here are many reasons why you should make the decision to invest in a tool that integrates Machine Learning. Here are 5 of the most relevant ones.
Blockchain and Big Data: Discover all the advantages of this combination
What happens when you combine two excellent technologies for data protection? You get total security in every operation. Learn about all the advantages of Blockchain and Big Data and how they can help you ensure the protection of your systems.
Cyber-resilience: All you need to know about this security approach
The sophistication of the digital world’s threats calls for new approaches to ensuring the security of systems beyond the preventive approach. Stay prepared for any incident with the help of cyber-resilience.
AI and CRM: Enhance Customer Relationship through Artificial Intelligence
Anticipating your customers' needs to offer them quality products that exceed their expectations becomes much easier when you use intelligent resources. Learn more about the advantages of combining AI and CRM.
Remote Support: 6 Advantages remote assistance can offer to your organization
Are you sure the best support service requires the physical presence of a technician? Surprise yourself with all the benefits that remote support can bring to your organization.