A cloud-based ITSM tool like Freshservice is the perfect solution for small or medium companies. Wanna know why? Read it here
Small company? This Cloud-based ITSM tool is perfect for you
ITIL metrics: Choose the right ones to improve your service management
ITIL metrics are very useful tools to improve service management in your company. Discover in this post which are the most relevant.
Encryption, Symmetric and Asymmetric: Learn their differences
Cryptographic systems are currently divided into two fields: symmetric and asymmetric encryption. Both types of encryption work in different ways. And it’s important to know why when it is necessary […]
Freshservice and Microsoft Teams, an integration to increase your productivity
With the new integration between Freshservice and Microsoft Teams you don’t have to switch back between your service desk and collaboration app.
Cloud Services: Improve your web security in 2020
Introducing your company to cloud services is vital to take keep your information safe. Even more important is maintaining healthy safety practices.
Why is customer onboarding so important?
Customer onboarding is key for every company's success. Learn why and how you can use it to secure your business growth.
Vulnerability Disclosure: What does it represent for your business?
Do you know what Vulnerability Disclosure is? It is a risk all businesses are exposed to. Learn what it is and how to deal with this in simple steps.
5 tips to keep your meetings short
Keeping your meetings short and productive is possible, we give you 5 tips to teach you how to do it so your employees can enjoy meetings in your company
Vulnerabilities: How is the black market asset handled?
The cybercrime market is a profitable business. Know why your vulnerabilities are worth money, what market they belong to and protect yourself from attacks.
Database Backup: Why is it so important for you to have it?
Learn why keeping a database backup for your business will help you in case of any attack or threat that may affect the integrity of your files.