In commercial organizations, the resolution of complex technical issues is usually managed through a service desk software. However, companies have to face many challenges to properly use and configure this […]
Service desk: Top 5 tips for implementing your ITSM systems
Top 6 tips to improve productivity in a manufacturing company
Do you need to improve the productivity of your employees? Then, you’ve come to the right place. In this article, we’ll discuss several strategies that have helped many manufacturing companies […]
Importance of Help Desk Software for Academic Institutions
Over the years and with the arrival of the digital era, academic institutions have experienced many changes. One of the most relevant improvements is the new communication channels used by educators, students, […]
ATS Software: How can it improve your hiring process?
Have you ever lost a candidate because your hiring process has too many steps? Well, you’re not alone, this problem affects many companies nowadays. Fortunately, there is a solution that […]
Top 6 benefits of using a CRM in a telecommunications company
Something that characterizes telecommunications companies nowadays is their need to increase customer benefits. Implementing a CRM can be the best way to achieve this goal. This tool allows you to […]
Freshservice vs TOPdesk: Which is the best service desk?
How do I choose a service desk software that meets my business needs? That’s the question hundreds of companies are asking nowadays. Although there are very good options available, the […]
4 strategies to improve human talent management
The global economy is an increasingly competitive place. If you want to succeed in this environment, your company needs committed human talent to achieve its goals. However, with such […]
Top 6 strategies to improve your patients’ experience
Technology has revolutionized the healthcare industry in many ways. One of the most important advances has been how hospitals and clinics use IT tools to improve the patient experience. In […]
What challenges do insurance companies face in the digital age?
n today’s digital age, users are more demanding of service companies. This is especially true for insurers, where customers often deal with complex policies and large sums of money. In […]
Technology in Healthcare Industry: Key Challenges and Solutions
With the growing needs on the healthcare industry, it’s no wonder that clinics and hospitals face major challenges nowadays. From protecting patient privacy to communication issues with their medical team, […]
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